Tell us about the problem. We'll read it carefully and come back with honest thoughts, not a proposal deck.
We read every message personally and respond within one business day.
Send an email →Based in Ottawa, Ontario, working with teams worldwide. If you have a project, a problem, or a question about whether we're the right fit, we'd love to hear from you.
We occasionally bring in specialist collaborators for specific engagements. If you work in research, strategy, or design and think there's a fit, please send us a note.
Tell us about the problem. We'll come back with honest thoughts, not a proposal deck.
We research, strategise, and design. Our work covers user research, UX strategy, website design, and internal documentation. Sometimes we're the entire design function, sometimes we work alongside an existing team. The common thread is that every decision we make traces back to a real human need or a clear business objective.
Not at all. We work with startups, scale-ups, and established organisations alike. What matters is that you're serious about understanding your users, not the size of your headcount or your budget.
It starts with a proper discovery. We spend real time upfront understanding the problem because most projects go wrong when the brief is unclear. From there we move into research, synthesis, and design. You're involved throughout with no black box.
A focused UX audit can wrap in 2–3 weeks. A full research-to-design engagement typically runs 8–12 weeks. We'll give you a clear timeline after the discovery call, not a vague estimate.
Something where the problem is real and the people care about getting it right. We're at our best when we're shaping the direction, not just executing a brief. If you want us in the room early and trust the process, we'll get along.